As we navigate this uncertain time we wanted to let you know about the changes to our services we are making to safeguard the health of our staff, volunteers, and clients.
1. Our offices are open for in-person services. However, we are still on a hybrid work schedule, so it’s best to call ahead of time / contact your attorney directly before coming into the office. Our office at 17 N State requires appointments, while our office at 555 W Harrison is accepting walk-in clients who want to file for Emergency Orders of Protection.
2. Ascend Justice’s Remote Order of Protection (OP) Hotline provides remote services for domestic violence survivors seeking an Emergency Order of Protection. Our staff and volunteers help survivors prepare their Petition for Order of Protection over the phone and submit it. A hearing then takes place remotely, so the process can be done from any safe place. For help, call 312-239-0413, Monday through Friday from 8:30 a.m. to 5:00 p.m. to be connected with an English/Spanish bilingual staff member.
3. For more information on how to apply for services (consumer, crime victim compensation, employment, family, family defense, housing, immigration, and ongoing Orders of Protection) please email intake@ascendjustice.org or call 312-971-5932 to speak with one of our English/Spanish bilingual staff members.
4. DCFS continues to operate its hotline and conduct investigations into alleged child abuse and neglect. More information can be found on DCFS’s homepage and its COVID-19 page, which contains updates and communications specific to COVID-19.
5. If you are a current client, the best way to contact your attorney is through email. If you do not know your attorney’s email address, please email info@ascendjustice.org and we will connect you.
6. If you need immediate help, please call the Illinois Domestic Violence Hotline at 877-863-6338. They can provide crisis intervention and referrals, as well as provide information and resources.
7. For the most up to date information from the court, visit their website here.
We are continuing to monitor the recommendations of the Centers for Disease Control and the Illinois Department of Public Health and will announce further changes as necessary.
Last Updated: August 10, 2022
